At KC Crew, we take your privacy seriously. This Privacy Policy describes the policies and procedures of Crew Holdings LLC / KC Crew LLC and its affiliates (“KC Crew”, “we”, “our” or “us”) on the collection, use, and disclosure of personal information from those who use or access our Site or application, features, or content that we offer in the United States and Canada (collectively, the “Services”). The Services are hosted and operated in the United States and are subject to United States law. By using the Services, you acknowledge and agree that any Personal Data (as defined below) that you provide to us is being provided to us in the United States and will be hosted on United States servers.
Please read this Privacy Policy to learn how we treat your personal information. By using or accessing the Services in any manner, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and you hereby consent that we will collect, use, and share your information in the ways described in this Privacy Policy.
Remember that your use of our Services is at all times subject to our Terms of Use, which incorporates this Privacy Policy. Any terms we use in this Privacy Policy without defining them have the definitions given to them in the Terms of Use.
If you have a disability that prevents you from accessing this Privacy Policy via our website, please contact privacy@kccrew.com to access this Privacy Policy in an alternative format.
This Privacy Policy covers how we treat Personal Data that we gather when you access or use our Services. “Personal Data” means any information that identifies or relates to a particular individual and also includes information referred to as “personally identifiable information” or “personal information” under applicable data privacy laws, rules, or regulations. This Privacy Policy does not cover the practices of companies we don’t own or control or people we don’t manage.
We collect Personal Data about you from:
The following details the categories of Personal Data that we collect and the sources of that data:
The Services use cookies and similar technologies such as pixel tags, web beacons, clear GIFs, and JavaScript (collectively, “Cookies”) to enable our servers to recognize your web browser and tell us how and when you visit and use our Services, to analyze trends, learn about our user base, and operate and improve our Services.
We use Essential Cookies, Functional Cookies, Performance/Analytical Cookies (such as Google Analytics), and Retargeting/Advertising Cookies. You can decide whether or not to accept Cookies through your internet browser’s settings. Please note that because of our use of Cookies, the Services do not support “Do Not Track” requests sent from a browser at this time.
We process Personal Data to operate, improve, understand, and personalize our Services. We use Personal Data for the following purposes:
We disclose your Personal Data to service providers and other parties for the following business purposes:
In this section, we use the terms ‘sell’ and ‘sharing’ as they are defined in applicable U.S. state privacy laws. KC Crew does not sell your Personal Data to third parties for monetary consideration. We may, however, “share” your Personal Data for cross-context behavioral advertising with our advertising partners, subject to your right to opt out of these sales or sharing (see the “Exercising Your Rights” section below for information about how to opt out).
We seek to protect your Personal Data from unauthorized access, use, and disclosure using appropriate physical, technical, organizational, and administrative security measures. For example, all credit card information collected through the Services is encrypted and maintained using industry-standard methods designed to ensure its security against loss or theft, including during transmission to our third-party Payment Processor. Although we work to protect the security of your Account and other data that we hold in our records, please be aware that no method of transmitting data over the Internet or storing data is completely secure.
We retain Personal Data about you for as long as you have an Account with us or as otherwise necessary to provide you with our Services, comply with our legal obligations, resolve disputes, or collect fees owed. We may further retain information in an anonymous or aggregated form where that information would not identify you personally.
We do not knowingly collect or solicit Personal Data from individuals under 18 years of age. If we learn that we have collected Personal Data from a child under 16 years of age, we will delete that information as quickly as possible. If you believe that a child under 16 years of age may have provided us with Personal Data, please contact us at privacy@kccrew.com.
Depending on your U.S. state of residence (including, but not limited to, California, Colorado, Connecticut, Nevada, Utah, Virginia, Texas, Florida, and Oregon), you may have specific rights regarding your Personal Data under applicable state privacy laws.
To exercise the rights described above, you must send us a request that (1) provides sufficient information to allow us to verify that you are the person about whom we have collected Personal Data and (2) describes your request in sufficient detail to allow us to understand, evaluate, and respond to it.
You may submit a Valid Request by emailing us at privacy@kccrew.com or calling us at 816-685-8568.
You may also authorize an agent (an “Authorized Agent”) to exercise your rights on your behalf. To do this, you must provide your Authorized Agent with written permission to exercise your rights on your behalf. We will work to respond to your Valid Request within 45 days of receipt.
We’re constantly trying to improve our Services, so we may need to change this Privacy Policy from time to time in connection with any such improvements. We will alert you to any material changes by placing a notice on kccrew.com, or by sending you an email. Use of information we collect is subject to the Privacy Policy in effect at the time such information is collected.
If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Data, or your choices and rights regarding such collection and use, please do not hesitate to contact us at:
Phone: 816-685-8568 Email: privacy@kccrew.com Address: 1800 Genessee St Suite 326, Kansas City, MO 64102
We have made all reasonable efforts to ensure that all information provided through the Site is accurate at the time of inclusion, however, there may be inadvertent and occasional errors for which We apologize. We accept no liability for any inaccuracies or omissions on the Site and any decisions based on information contained on the Site are the sole responsibility of the visitor.
IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS OF USE, YOU MAY CEASE USING THE SITE. BY USING THIS SITE, YOU AGREE TO BE BOUND BY THESE TERMS OF USE. YOUR REMEDY REGARDING ANY USE OF THIS SITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS SITE, IS TO STOP USING THE SITE AND/OR THOSE PARTICULAR PRODUCTS OR SERVICES. BY USING THIS SITE, YOU AGREE TO COMPLIANCE WITH THESE TERMS OF USE.
These Terms of Use are effective as of June 26, 2026. We expressly reserve the right to change these Terms of Use from time to time without notice to You. However, any updates to these Terms of Use shall be posted on the Site. You acknowledge and agree that it is Your responsibility to review this Site and these Terms of Use from time to time and to familiarize Yourself with any modifications.
As used in these Terms of Use, references to our “Affiliates” include, without limitation, our owners, subsidiaries, affiliated companies, officers, directors, suppliers, partners, sponsors, and advertisers, and includes all parties involved in creating, producing, and/or delivering this Site and/or its contents.
If any of these Terms of Use should be determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these Terms of Use are intended to be effective, then to the extent and within the jurisdiction which that Term or Condition is illegal, invalid or unenforceable, it shall be severed and deleted from this clause and the remaining Terms of Use shall survive, remain in full force and effect and continue to be binding and enforceable.
You grant Us the right to disclose to third parties Registration Data about You. The information We obtain through Your Use of this Site, including Your Registration Data, is subject to our Privacy Policy, which is specifically incorporated by reference into these Terms of Use.
We neither endorse nor assume any liability for the contents of any material uploaded or submitted by third-party users of the Site. We have the right at their sole discretion to remove any content that, in our judgment, does not comply with these Terms of Use and any other rules of User conduct for our Site, or is otherwise harmful, objectionable, or inaccurate.
By accepting these Terms of Use, You acknowledge and agree that all content presented to You on this Site is protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws, and is the sole property of Crew Holdings LLC / KC Crew LLC and/or its Affiliates. You are only permitted to use the content as expressly authorized by Us or the specific content provider.
All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of KC Crew or its Affiliates. All other trademarks or service marks are property of their respective owners. Nothing in these Terms of Use grants You any right to Use any trademark, service mark, logo, and/or the name of KC Crew or its Affiliates.
SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Simply put, if the Services (including specific leagues or events) are paused, delayed, cancelled, or unavailable to You for any period of time, We will not be liable to you for any Loss of Revenue, Business interruption or other similar claims.
Class Action Waiver: You agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated, or representative action. You expressly waive any right to bring a claim against KC Crew as a plaintiff or class member in any purported class or representative proceeding.